Frequently Asked Questions

VerveSheets is a comprehensive API marketplace offering 300+ ready-to-use APIs for developers. Our APIs cover a wide range of use cases including data validation, text processing, image analysis, geolocation, financial data, and much more. All APIs are accessible through a single API key and consistent interface.

Sign up at dashboard.vervesheets.com and generate your Verve key in the API Keys section, then paste it into the VerveSheets add-on sidebar. One key powers every cell. Free accounts include a generous credit allowance.

You can be up and running in under 5 minutes. Sign up, get your API key, and make your first request. Our Quick Start guide walks you through the entire process with code examples.

No, you can sign up and use the free tier without providing payment information. A credit card is only required when upgrading to a paid plan.

You don't send anything per call. Sign in once with your Verve key in the add-on sidebar, and every =VERVE() formula uses it automatically.

Yes, you can regenerate your API key at any time from the API Keys section of your dashboard. Note that regenerating will invalidate your old key immediately, so update your applications before regenerating.

All API requests are encrypted using TLS 1.2+. We do not store the content of your API requests beyond what's necessary for processing. See our security best practices guide for recommendations on keeping your integration secure.

Each account has one primary API key. Pro and Mega plans can also create sub-keys with scoped permissions for different environments or team members. You can regenerate your primary key at any time from the API Keys section of your dashboard.

Immediately regenerate your API key from your dashboard. The old key will be invalidated instantly. Review your usage logs for any suspicious activity and update all applications with the new key.

We log metadata (timestamps, endpoints called, response codes) for analytics and debugging purposes. Request payloads and response data are not stored beyond the processing time needed to serve the request.

Credits are the unit of measurement for API usage. Each API call consumes a certain number of credits based on the complexity of the API. Most APIs consume 1 credit per call, but some advanced APIs may consume more. Check each API's documentation for its credit cost.

If you exceed your monthly credit limit, API requests will return a 429 (Too Many Requests) error. You can either wait for your credits to reset at the start of your next billing cycle, or upgrade your plan for more credits.

Credits reset on your billing date each month. Free tier credits reset on a rolling monthly cycle from your signup date. Paid users reset on their subscription anniversary date. Check your dashboard for your exact reset date.

Yes, the Analytics section of your dashboard shows detailed usage statistics including daily/monthly credit consumption, most-used APIs, and historical trends. This helps you optimize your usage and plan for growth.

Yes, you can upgrade or downgrade your plan at any time. Upgrades take effect immediately with prorated charges. Downgrades take effect at the start of your next billing cycle.

We accept all major credit cards (Visa, MasterCard, American Express) and process payments securely through Stripe. Enterprise customers can arrange invoice-based billing.

No, credits reset at the start of each billing cycle and do not roll over. This ensures consistent service performance for all users.

VerveSheets maintains 99.9% uptime for all APIs. Check status.apiverve.com for real-time status and historical uptime data. We also provide status page notifications for planned maintenance.

Response times vary by API complexity and payload size. The average response time for each API is listed on its specific documentation page. Our status page shows current performance metrics for all endpoints.

Currently, VerveSheets APIs are request-response based and don't support webhooks natively. However, you can implement polling or integrate with third-party webhook services in your application.

The free tier serves as an excellent testing environment. All APIs work identically across all plans, so you can develop and test with your free allocation before going to production.

Yes, you can cancel your subscription at any time from your dashboard. Your access continues until the end of your current billing period. After cancellation, you'll revert to the free tier.

Visit apiverve.com/contact to reach our support team. We typically respond within 24 hours on business days. For urgent issues, check our status page and documentation first.

Yes, we offer custom enterprise plans with dedicated support, higher rate limits, SLA guarantees, and custom integrations. Contact our sales team at apiverve.com/contact for more information.

Absolutely! We're always looking to expand our API catalog. Contact us with your API request and use case, and we'll evaluate adding it to our roadmap.

Yes, we offer a 30-day money back guarantee. If you're unsatisfied with the service, contact support to request a refund.

Yes, every API has comprehensive documentation including parameters, response formats, code examples in multiple languages, and sample responses. Visit the API Reference section to browse all APIs.